This is a putative class action, along with individual claims, arising from the alleged requesting and recording by United Rentals, Inc., and United Rentals Northwest, Inc. (collectively defendants), of plaintiffs' personal identification information "as a condition to accepting the credit card as payment in full or in part for goods or services," in violation of section 1747.08 of the Song-Beverly Credit Card Act of 1971 (SBCCA) (Civ. Code, § 1747 et seq.).
Vincent Archer and Alistair Cochran (collectively plaintiffs) appeal from the judgment entered against defendants on their individual claims for monetary recovery under the SBCCA and the Consumers Legal Remedies Act (CLRA) (§ 1750 et seq.). On appeal, plaintiffs seek review of (1) the order granting defendants' motion for summary adjudication on the class claim for injunctive relief under the unfair competition law (UCL) (Bus. & Prof. Code, § 17200 et seq.) and (2) the order denying certification of a class on the SBCCA and CLRA claims.
This appeal presents these significant issues: (1) Have plaintiffs established standing to pursue a UCL claim by demonstrating they "suffered injury in fact
We resolve the first issue in the negative. As our Supreme Court recently clarified: "It suffices to say that, in sharp contrast to the state of the law before passage of Proposition 64, a private plaintiff filing suit now must establish that he or she has personally suffered [a loss of money or property]," and plaintiffs have shown neither. (Kwikset Corp. v. Superior Court (2011) 51 Cal.4th 310, 323 [120 Cal.Rptr.3d 741, 246 P.3d 877] (Kwikset).)
Finally, as to the fourth issue, in light of our resolution of the third issue, we reverse the order denying class certification and remand for clarification on the final and determinative issue. In denying class certification, the trial court concluded that ascertaining the class would be unreasonable because determining the class membership would be "intensively fact-driven" in view of the court's determination that the privacy protection of section 1747.08
The facts and allegations in this appeal are taken from the pleadings and the evidence submitted in connection with the summary judgment or summary adjudication motion.
The two individual plaintiffs are the putative class representatives. On May 14, 2003, Archer bought a five-gallon propane tank for his backyard barbecue using a credit card at defendants' Canoga Park store. As a condition to accepting the card as payment, defendants requested personal identification information, including his residential address, city, and ZIP code, and recorded the information on the sales invoice and in defendants' computer database. On May 18, 2003, Cochran bought a five-gallon propane tank for his backyard barbecue at defendants' West Los Angeles store. As a condition to accepting the card as payment, defendants requested his driver's license, which contained personal identification information, including his name and residence address. Defendants recorded the information on the invoice and in defendants' computer database.
On May 21, 2003, this action was filed based on alleged violations of section 1747.08 that transpired "at least as early as May 21, 1999," through "May 21, 2003." Plaintiffs, on behalf of the class and themselves as individuals, sought monetary recovery under the SBCCA (first cause of action) and the CLRA (second cause of action), and on behalf of the class, they sought injunctive relief under the UCL (third cause of action).
Defendants filed an answer denying all material allegations and asserting various affirmative defenses.
Plaintiffs filed a motion to certify a class with regard to all three causes of action. Defendants filed opposition.
At a hearing in June 2005, defendants argued for the first time that section 1747.08 did not protect individuals who use a business credit card issued in the individual's name. The court again deferred ruling on the certification of the class as to the SBCCA and CLRA claims and directed the parties to submit additional briefing. In such briefing, defendants argued section 1747.08 did not prohibit them from recording personal identification information of customers whose personal credit cards were used "primarily" for business purposes. Plaintiffs contended otherwise.
At a later hearing, the trial court took the matter under submission and requested additional briefing on what the effect of class certification would be if the court were to determine either business credit cards or consumer credit cards used primarily for business purposes are not covered by section 1747.08. Both parties submitted supplemental briefing on these two issues.
The court ruled that the SBCCA provides privacy protection for a consumer who uses a consumer card "occasionally" for a business purpose but no protection where the consumer card is used "primarily" for business purposes. The court further ruled that no protection exists for consumers who use business credit cards issued in their own name. The court announced its tentative ruling was not to certify a class under the SBCCA or the CLRA. The court explained that it would be an intensely fact-driven process to identify individuals who use credit cards more often for business purposes and deferred its final ruling to offer "plaintiffs an opportunity to structure and suggest a method of ascertaining the class should [they] still wish to do so."
Later, the trial court certified a class on the UCL claim and denied the motion to certify the class on the SBCCA and CLRA claims. The court reasoned: Prior to certification and notice, the court initially had to determine how to identify the individuals entitled to protection under section 1747.08. It would be an "intensely fact-driven" process to decide who was entitled to such protection in light of the court's finding that only certain consumers making credit card purchases were entitled to privacy protection under the SBCCA. Moreover, the costs associated with identifying the class members did not justify certification of a class under the SBCCA and the CLRA.
Plaintiffs filed a purported appeal from the order denying class certification of the SBCCA and CLRA claims. (Archer v. United Rentals, Inc. (Aug. 1,
Defendants filed a motion for summary adjudication on the UCL claim. Plaintiffs filed a motion for summary judgment or summary adjudication as to the individual claims under the SBCCA and the CLRA.
The trial court granted defendants' motion for summary adjudication as to the UCL claim for injunctive relief on behalf of the class. The court determined that although defendants benefited from their recording of personal identification information, plaintiffs lacked standing to proceed because they did not lose money or property. On the same date, the court also granted plaintiffs' motion for summary judgment and awarded each plaintiff the amount of $250 on their individual claims under the SBCCA and the CLRA. Plaintiffs appeal from the judgment.
In Kwikset, false advertising was the underlying unfair business practice, namely, labels representing that locksets were "`Made in U.S.A.' or similar labels on more than two dozen products that either contained screws or pins made in Taiwan or involved latch subassembly performed in Mexico." (Kwikset, supra, 51 Cal.4th at pp. 317-318.) The court concluded the plaintiffs showed the requisite standing (on demurrer) because they alleged that they saw and relied on the labels in which the false representations were made, and they would not have bought the locksets except for the representations on the labels. (Kwikset, at pp. 327-328.)
As pleaded in the complaint, the CLRA claim is simply an alternative legal theory based on the same alleged SBCCA violations. The parties do not contend otherwise, nor do they address the order denying certification of the class under the CLRA on any other basis. We therefore address the propriety of such ruling on the CLRA class claim only in the context of our discussion of the SBCCA class claim.
The SBCCA provides that, other than enumerated exceptions,
The SBCCA defines these terms: "`[P]ersonal identification information. . .' means information concerning the cardholder, other than information set forth on the credit card, and including, but not limited to, the cardholder's address and telephone number."
In considering whether section 1747.08 applies to business cards or to personal cards used for business purposes, whether "occasionally" or "primarily," we reviewed the legislative history of the SBCCA, and in particular of sections 1747.02 and 1747.08. (See, e.g., In re J. W. (2002) 29 Cal.4th 200, 211 [126 Cal.Rptr.2d 897, 57 P.3d 363] ["To determine the purpose of legislation, a court may consult contemporary legislative committee analyses of that legislation, which are subject to judicial notice."]; California Teachers Assn. v. San Diego Community College Dist., supra, 28 Cal.3d at p. 700 ["A legislator's statement is entitled to consideration . . . when it is a reiteration of legislative discussion and events leading to adoption of proposed amendments rather than merely an expression of personal opinion."].)
As enacted in 1971, the SBCCA did not address the personal identification information of the cardholders. It essentially set forth guidelines to resolve credit card billing errors; prohibited dissemination of false information about a cardholder, which conformed state law to federal law, and dissemination of unfavorable credit information under specified circumstances; prohibited the refusal to issue a credit card solely because of race, religion, color, national origin, ancestry, or sex; eliminated the holder-in-due-course defense on major credit card purchases; and made it a misdemeanor to publish the number or code of credit cards. (See Legis. Counsel's Dig., Sen. Bill No. 97, 3 Stats. 1971 (1971 Reg. Sess.) Summary Dig., p. 146; Sen. Song, Floor Statement, Sen. Bill No. 97 (1971 Reg. Sess.) Jan. 13, 1971; Assem. Com. on Finance and Insurance, Analysis of Sen. Bill No. 97 (1971 Reg. Sess.) as amended July 30, 1971, p. 1.)
The SBCCA was amended in 1982. (Stats. 1982, ch. 545, §§ 1, 4, 6, 8-10, pp. 2480, 2482-2483.) The Legislative Counsel's Digest stated this amendment would "revise the definition[] of the term[] `cardholder,'" among others in the SBCCA, "as specified," and that it "would, in addition, make a statement of legislative intent with respect to the construction of the provisions of the" SBCCA.
The 1982 amendment added section 1747.01, which provides: "It is the intent of the Legislature that the provisions of this title as to which there are similar provisions in the federal Truth in Lending Act, as amended (15 U.S.C. 1601, et seq.), essentially conform, and be interpreted by anyone construing the provisions of this title to so conform, to the Truth in Lending Act and any rule, regulation, or interpretation promulgated thereunder by the Board of Governors of the Federal Reserve System, and any interpretation issued by an official or employee of the Federal Reserve System duly authorized to issue such interpretation." (§ 1747.01, italics added, added by Stats. 1982, ch. 545, § 1, p. 2480.)
The purpose of the Truth in Lending Act (TILA; 15 U.S.C. § 1601 et seq.) is "to assure a meaningful disclosure of credit terms so that the consumer will be able to compare more readily the various credit terms available to him and avoid the uninformed use of credit, and to protect the consumer against inaccurate and unfair credit billing and credit card practices." (15 U.S.C.A. § 1601(a).) "By erecting a barrier between the seller and the prospective purchaser in the form of hard facts, Congress expressly sought `to . . . avoid the uninformed use of credit.' [Citation.]" (Mourning v. Family Publications Service, Inc. (1973) 411 U.S. 356, 377 [36 L.Ed.2d 318, 93 S.Ct. 1652].)
"In March 1980, Congress adopted the Truth in Lending Simplification and Reform Act (Title VI of the Depository Institutions Deregulation and Monetary Control Act of 1980, Pub.L. 96-221). Although the act has been
"Because of their complexity and variety, however, credit transactions defy exhaustive regulation by a single statute. Congress therefore delegated expansive authority to the Federal Reserve Board to elaborate and expand the legal framework governing commerce in credit. [Citations.] The Board executed its responsibility by promulgating Regulation Z, 12 CFR Part 226 (1979), which at least partly fills the statutory gaps." (Ford Motor Credit Co. v. Milhollin (1980) 444 U.S. 555, 559-560 [63 L.Ed.2d 22, 100 S.Ct. 790].)
On April 1, 1981, the Board of Governors of the Federal Reserve System adopted "a complete revision of its Regulation Z (Truth in Lending)," which implemented the Truth in Lending Simplification and Reform Act (Pub.L. No. 96-221 (Mar. 31, 1980) 94 Stat. 168). (Federal Reserve System, 12 C.F.R. § 226 supplemental information, 46 Fed.Reg. 20848 (Apr. 7, 1981).)
The trial court found the privacy protection of section 1747.08 applies to a transaction where a personal credit card is used "occasionally" for business purposes but not where it is used "primarily" for business purposes. We disagree. The purpose for which the card is used for a particular transaction is inconsequential in light of the clear and unambiguous phrase "a credit card . . . issued for consumer . . . purposes" in subdivision (d) of section 1747.02. (Italics added.) The Legislature could have made, but did not make, "use" a prerequisite by employing language such as: "a credit card used for consumer purposes"; "a credit card issued and used for consumer purposes"; or "a credit card issued for consumer purposes and used occasionally for business purposes." Subdivision (d) of section 1747.02 also speaks of "a credit card . . . issued for any purpose, including business . . ." in reference to sections 1747.05, 1747.10, and 1747.20. We decline to graft onto the definition of "cardholder" any requirement that the card be used for a particular purpose or purposes.
We therefore conclude that the privacy protection of section 1747.08 applies to "a natural person to whom a credit card is issued for consumer credit purposes" without regard to a transaction-by-transaction inquiry into, and a determination of, the actual purpose for which the card is used. (§ 1747.02, subd. (d), italics added.)
We point out the TILA does not contain a provision "similar" to the privacy protection provision of section 1747.08. The TILA does not in fact address the issue whether a cardholder is entitled to protection of his or her personal identification information. We therefore find inapplicable the cases cited by defendants as interpreting coverage under the TILA for consumer credit cards used "occasionally" but not "primarily" for business purposes. (See, e.g., American Express Co. v. Koerner (1981) 452 U.S. 233, 241-244 [68 L.Ed.2d 803, 101 S.Ct. 2281]; Zeltzer v. Carte Blanche Corp. (W.D.Pa. 1977) 76 F.R.D. 199, 203; Berkman v. Sinclair Oil Corp. (M.D.Ill. 1973) 59 F.R.D. 602, 609.)
According to the Senate Committee on the Judiciary, the proposed 1982 amendment to the SBCCA "would amend the [SBCCA] to conform it with the new federal regulation Z by changing various definitions, time limits, disclosure requirements, and the penalty to the card holder for the unauthorized use of his credit card. [¶] The purpose of the bill is to bring California law into conformity with federal law and regulations regulating credit card issuers nationwide." (Sen. Com. on Judiciary, Rep. on Sen. Bill No. 1919 (1981-1982 Reg. Sess.) as introduced Mar. 16, 1982, p. 2.) And the bill would "amend the provisions in the [SBCCA] so that they are the same as those in the [TILA]." (Ibid., italics added.)
On the subject of definitions, the committee noted "[a] cardholder, for purposes of the protections in the [SBCCA], is presently defined as being any person to whom a credit card is issued. [¶] This bill would limit the
As one appellate court explained: "When the bank issues a business credit card, it does so on the basis of the business's credit rating. A cardholder may not have it both ways, apply for and receive a business credit card, but use it for personal purposes and expect to receive consumer protection." (Martin v. Wells Fargo Bank (2001) 91 Cal.App.4th 489, 499 [110 Cal.Rptr.2d 653].)
In issuing a consumer credit card, the bank relies on the consumer's credit rating and personal identification information. Section 1747.08 prohibits the requesting and recording of such information as a condition for approval of a transaction involving a "credit card . . . issued for consumer credit purposes." (§ 1747.02, subd. (d), italics added.) Nowhere in the SBCCA or the legislative history of sections 1747.02 and 1747.08 is there any indication that the consumer must use or cannot use his or her personal credit card "primarily," or only, for a particular purpose or purposes to fall within the purview of section 1747.08.
Former section 1747.8 was originally added in 1990 (Stats. 1990, ch. 999, § 1, pp. 4191-4193) and renumbered as section 1747.08 in 2004 (Stats. 2004, ch. 183, § 29). The background summary for Assembly Bill No. 2920 (1989-1990 Reg. Sess.), which added former section 1747.8, reads: "AB 2920 seeks to protect the personal privacy of consumers who use credit cards to purchase goods or services by prohibiting retailers from requiring consumers to provide addresses, telephone numbers and other personal information that is unnecessary to complete the transaction and that the retailer does not need." (Assem. Com. on Finance and Insurance, background summary for Assem. Bill No. 2920 (1989-1990 Reg. Sess.) p. 3.) Section 1747.08 therefore serves to protect the privacy of the natural cardholder and his or her personal identification information. It would be contrary to the Legislature's intent in adding section 1747.08 to the SBCCA if this court were to carve away such protection where a personal card is used "primarily" for business
And we note the Legislature did not incorporate into the SBCCA a definition of "consumer," which the TILA and Regulation Z defined, or the term "consumer credit," which Regulation Z defined. The TILA provides: "The adjective `consumer,' used with reference to a credit transaction, characterizes the transaction as one in which the party to whom credit is offered or extended is a natural person, and the money, property, or services which are the subject of the transaction are primarily for personal, family, or household purposes." (15 U.S.C.A. § 1602(i), italics added.) Regulation Z states: "Consumer credit means credit offered or extended to a consumer primarily for personal, family, or household purposes." (12 C.F.R. § 226.2(a)(12) (2011).)
Had the Legislature intended that the linchpin of privacy protection of section 1747.08 be the "use" or a use be "primarily" for one purpose or another, the Legislature clearly knew how to do this. (See, e.g., § 1747.02, subd. (a)(3) [defining "credit card" to exclude "[a]ny key or card key used at an automated dispensing outlet to obtain or purchase petroleum products . . . that will be used primarily for business rather than personal or family purposes." (italics added)].)
We note that evisceration of the privacy protection afforded by section 1747.08 might transpire if we concluded otherwise. In many, if not all, consumer credit card face-to-face transactions, either the retailer would have
At the June 2005 hearing, the trial court stated, "[W]e know that a cardholder means the natural person [to] whom the credit card is issued for consumer credit purposes" but if the transaction involves "a natural person where the card is issued for business purposes, I think [plaintiffs] are out at the get-go." The court commented, "If the law goes one way, certification is going to be easy. If the law goes the other way, I think, we'll have an ascertainability problem."
On May 24, 2005, the trial court denied certification of a class for the SBCCA and CLRA claims. The court stated it "will not accept mailing to an over-inclusive group with the hope that somehow at a later date we can cull out the truly deserving. That means that in order to certify, we must decide how to identify the people who were entitled to section 1747.08 protections
We note that the trial court did not address whether a class could be ascertained under the SBCCA and CLRA claims if no inquiry and determination had to be undertaken regarding the purpose, either consumer or business, to which the personal credit card had been used on a transaction-by-transaction basis. We further note the court did not address in its order whether it would be unreasonably time consuming or expensive to distinguish between transactions in which a business card as contrasted with a personal card were used.
In view of this procedural posture, we reverse the order denying certification of a class under the SBCCA and CLRA claims and remand for the trial court to conduct further proceedings to determine whether a class of personal credit card holders could be ascertained without regard to the purpose for which the personal credit card was used in a particular transaction.
The order denying class certification for the Song-Beverly Credit Card Act of 1971 and Consumers Legal Remedies Act claims is reversed and the matter is remanded for further proceedings. In all other respects, the judgment is affirmed. Each party shall bear its own costs on appeal.
Rothschild, J., and Johnson, J., concurred.
Defendants contend plaintiffs lack standing to appeal the order denying class certification because they are not aggrieved by the trial court's rulings in that they each were awarded $250 and "they should have moved for the substitution of new class representatives who do, in fact, have standing to appeal." We disagree because plaintiffs were denied certification of their class claims. Issues regarding proper class representatives are for the trial court to address on remand. (Troyk v. Farmers Group, Inc. (2009) 171 Cal.App.4th 1305, 1351, fn. 35 [90 Cal.Rptr.3d 589].)
In contrast, section 1725 prohibits both requiring "the person paying with a negotiable instrument to provide a credit card [(within the meaning of § 1747.02)] as a condition of acceptance of [a] negotiable instrument, or [to] record the number of the credit card" and "[r]ecord[ing] a credit card number in connection with any part of the transaction." (§ 1725, subds. (a)(1), (3) & (b)(2).) Section 1725 does not prohibit any person from "[r]equiring, verifying, and recording the purchaser's name, address, and telephone number." (§ 1725, subd. (c)(5).) We find misplaced plaintiffs' reliance on section 1725, which is not part of the SBCCA and concerns what a person in "accepting a negotiable instrument as payment in full or in part for goods or services sold or leased at retain" shall or shall not do. (§ 1725, subd. (a).)
Part 226.12(b) of title 12 of the Code of Federal Regulations (2011) reads: "(b) Liability of cardholder for unauthorized use. (1)(i) Definition of unauthorized use. For purposes of this section, the term `unauthorized use' means the use of a credit card by a person, other than the cardholder, who does not have actual, implied, or apparent authority for such use, and from which the cardholder receives no benefit. [¶] (ii) Limitation on amount. The liability of a cardholder for unauthorized use of a credit card shall not exceed the lesser of $50 or the amount of money, property, labor, or services obtained by the unauthorized use before notification to the card issuer under paragraph (b)(3) of this section. [¶] (2) Conditions of liability. A cardholder shall be liable for unauthorized use of a credit card only if: [¶] (i) The credit card is an accepted credit card; [¶] (ii) The card issuer has provided adequate notice of the cardholder's maximum potential liability and of means by which the card issuer may be notified of loss or theft of the card. The notice shall state that the cardholder's liability shall not exceed $50 (or any lesser amount) and that the cardholder may give oral or written notification, and shall describe a means of notification (for example, a telephone number, an address, or both); and [¶] (iii) The card issuer has provided a means to identify the cardholder on the account or the authorized user of the card. [¶] (3) Notification to card issuer. Notification to a card issuer is given when steps have been taken as may be reasonably required in the ordinary course of business to provide the card issuer with the pertinent information about the loss, theft, or possible unauthorized use of a credit card, regardless of whether any particular officer, employee, or agent of the card issuer does, in fact, receive the information. Notification may be given, at the option of the person giving it, in person, by telephone, or in writing. Notification in writing is considered given at the time of receipt or, whether or not received, at the expiration of the time ordinarily required for transmission, whichever is earlier. [¶] (4) Effect of other applicable law or agreement. If state law or an agreement between a cardholder and the card issuer imposes lesser liability than that provided in this paragraph, the lesser liability shall govern. [¶] (5) Business use of credit cards. If 10 or more credit cards are issued by one card issuer for use by the employees of an organization, this section does not prohibit the card issuer and the organization from agreeing to liability for unauthorized use without regard to this section. However, liability for unauthorized use may be imposed on an employee of the organization, by either the card issuer or the organization, only in accordance with this section." (Fns. omitted.)